Enrolment options

To purchase this micro-credential

Visit the website Email Etiquette and complete the following steps:

  1. Go to “How to Apply” 
  2. Add this micro-credential (and others) to a shopping cart 🛒 
  3. Login or establish your account if you don’t already have one

Micro-credential Summary:

Email is used in business and personal communication with millions of messages sent on a daily basis. This online micro-credential will identify the key elements of email etiquette in maintaining open and professional channels of communication in all settings. It will also cover topics including how to construct an email message, adding attachments and hyperlinks, adding a signature block and guidelines on copying others to email correspondence.

This is a non-creditable micro-credential which is awarded a digital badge and Certificate of Completion which can be shared to your social networks and displayed in your professional portfolio.

Learning Outcomes:

  1. Understand the principles of professional communication when using email
  2. Reflect on the social rules which apply in email correspondence, including CC BCC and signatures
  3. Understand the key elements of email and the tools which can be applied to improve email etiquette.

Assessment:  Online Quiz

Fee:  $25

Duration:  1 hour

Intakes:  Enrolments are taken throughout the year on a continuous basis.

Study Mode:  Online

Outcomes, Career Opportunities and Occupations:

Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the micro-credential, students will be awarded Continuing Professional Development (CPD) hours, a non-creditable micro-credential (Digital Badge) and a Certificate of Completion.

Course Enquiries:  CPD-Enquiries@cqu.edu.au


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