To purchase this micro-credential
Visit the website Management and Negotiation in a Business Setting and complete the following steps:
- Go to “How to Apply”
- Add this micro-credential (and others) to a shopping cart 🛒
- Login or establish your account if you don’t already have one
Micro-credential Summary:
This online micro-credential outlines the nature of negotiation and the skills necessary for successful and effective negotiation in a business context. The micro-credential will examine the five principles established by Roger Fisher and William Ury's classic text on negotiation, Getting to Yes, and outline the five principles of negotiation described by these authors. An exploration of the methods used by pragmatic negotiators will be provided including the mediation of conflict, the provision of supporting evidence to persuade others of your position, and the promotion of realistic expectations.
This online micro-credential provides a non-creditable micro-credential and digital badge which can be shared to your social networks and displayed in your professional portfolio.
Learning Outcomes:
- Outline the role of negotiation in business settings
- Identify if a win-win is always desirable in business negotiations
- Describe which factors influence effective negotiation
- Outline how managers handle different negotiation styles
- Reflect on which negotiation strategies and tactics you might use to your advantage.
Assessment: Online Quiz
Fee: $135
Duration: 15 hours
CPD Hours: 15 hours
Intakes: Enrolments are taken throughout the year on a continuous basis.
Study Mode: Online
Outcomes, Career Opportunities and Occupations:
This micro-credential provides Professional Development for Business Professionals.
Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the micro-credential, students will be awarded Continuing Professional Development (CPD) hours, a non-creditable micro-credential (Digital Badge) and a Certificate of Completion
Course Enquiries: CPD-Enquiries@cqu.edu.au
To purchase this micro-credential
Visit the website Public Speaking: Skills and Techniques and complete the following steps:
- Go to “How to Apply”
- Add this micro-credential (and others) to a shopping cart 🛒
- Login or establish your account if you don’t already have one
Micro-credential Summary:
This online micro-credential will examine the techniques of public speaking. Business leaders are required to be versatile in communicating with individuals, teams and groups in a range of business settings. This micro-credential will outline useful skills and techniques to maximise your capability as a public speaker in a variety of settings.
This online micro-credential provides a non-creditable micro-credential and digital badge which can be shared to your social networks and displayed in your professional portfolio.
Learning Outcomes:
- Outline why public speaking is a useful skill for presenting your ideas
- Identify strategies and techniques which have been found to be useful in developing skills and capabilities in public speaking
- Describe how body language can be used to maximise successful communication.
Assessment: Online Quiz
Fee: $90
Duration: 10 hours
CPD Hours: 10 hours
Intakes: Enrolments are taken throughout the year on a continuous basis.
Study Mode: Online
Outcomes, Career Opportunities and Occupations:
This micro-credential provides Professional Development for Business Professionals.
Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the micro-credential, students will be awarded Continuing Professional Development (CPD) hours, a non-creditable micro-credential (Digital Badge) and a Certificate of Completion
Course Enquiries: CPD-Enquiries@cqu.edu.au
To purchase this micro-credential
Visit the website Business Communication Skills and complete the following steps:
- Go to “How to Apply”
- Add this micro-credential (and others) to a shopping cart 🛒
- Login or establish your account if you don’t already have one
Micro-credential Summary:
This online micro-credential outlines the key elements of effective communication in a business setting. The micro-credential outlines the knowledge and skills required to effectively interact with clients, partners, and customers in all business settings. Core skills of critical thinking and professional communication are included to enable you to gain a comprehensive understanding of the entrepreneurial approach to new venture creation.
This is a creditable micro-credential which is awarded a digital badge and Certificate of Completion which can be shared to your social networks and displayed in your professional portfolio.
Learning Outcomes:
- Understand professional communication skills, both verbal and non-verbal, in the development of effective business relationships
- Develop emotional intelligence and apply critical thinking skills in professional communication in a workplace environment
- Outline Kotter's 8 steps to leading organisational change
- Develop knowledge of the legal requirements and obligations in the workplace, including confidentiality, contractual safeguards, and risk management
- Reflect on strategies to manage multiple decision makers within an organisation.
Assessment: Online Quiz
Fee: $90
Duration: 4 hours
CPD Hours: 4 hours
Intakes: Enrolments are taken throughout the year on a continuous basis.
Study Mode: Online
Outcomes, Career Opportunities and Occupations:
Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the micro-credential, students will be awarded Continuing Professional
Development (CPD) hours, a creditable micro-credential (Digital Badge) and a Certificate of Completion.
Course Enquiries: CPD-Enquiries@cqu.edu.au