Micro-credential Summary:

The Effective Student Communications micro-credential introduces fundamental communications and design principles for the likes of email and SMS communications, through the lens of customer (student) communications, whilst also providing the tools and knowledge to uphold the values and guidelines of the CQUniversity Australia brand.

The micro-credential is intended for employees who routinely send communications to students of CQUniversity and aims to provide the tools and knowledge to design and write effective communications as well as evaluate performance and implement learnings for continuous improvement. 

The micro-credential will include the following high-level topics:

  • Understanding your audience
  • Complying with the Student Communications Policy and Procedure
  • Applying communication and design principles
  • Adhering to writing style and brand guidelines
  • Effective proofreading
  • Understanding student data and target criteria
  • Understanding scheduling
  • Delivering communications using the correct system
  • Sharing with frontline teams
  • Evaluating performance
  • Implementing learnings.

This online micro-credential provides a non-creditable micro-credential and digital badge which can be shared to your social networks and displayed in your professional portfolio.

Learning Outcomes:  

  1. Demonstrate knowledge of different student profiles, preferences, and behaviors
  2. Demonstrate application of communication and design principles, and brand guidelines
  3. Demonstrate knowledge of appropriate systems, handling student data, and identifying target criteria
  4. Demonstrate application of various communication styles in different contexts
  5. Demonstrate knowledge of appropriate cross-team collaboration in the communications landscape. 

Assessment:  Online Quiz

Fee:  $0

Duration:  2 hours

CPD Hours:  2 hours

Intakes:  

This micro-credential is designed for CQUniversity Staff.

Access to this micro-credential staff must go to EMpower Learning.

Please note it may take up to 48 hours for your micro-credential completion to be reflected in EMPower Learning

Study Mode:  Online

Outcomes, Career Opportunities and Occupations:

Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the micro-credential, students will be awarded Continuing Professional Development (CPD) hours, a non-creditable micro-credential (Digital Badge) and a Certificate of Completion.

Course Enquiries:  CPD-Enquiries@cqu.edu.au



To purchase this micro-credential

Visit the website Universal Design in Tertiary Education Settings and complete the following steps:

  1. Go to “How to Apply” 
  2. Add this micro-credential (and others) to a shopping cart 🛒 
  3. Login or establish your account if you don’t already have one

Micro-credential Summary:

This micro-credential introduces ways to make the tertiary learning environment more inclusive. It does this by exploring barriers faced by different groups of students, introducing the concept of Universal Design in Learning (UDL) and providing practical strategies for planning curriculum. This micro-credential will increase the time available for quality teacher-student interactions and improve students’ engagement and learning in their courses.

Learning Outcomes: 

  1. Define inclusion within the context of tertiary education
  2. Identify some of the barriers faced by different groups of students
  3. Define UDL and understand its key principles
  4. Identify ways to embed UDL into teaching practice.

      Assessment:  Online Quiz

      Fee: $45 or Free for CQUniversity Staff. Please contact CPD Enquiries for the key.

      Duration:  2 hours

      CPD Hours:  2 hours

      Intakes:  Enrolments are taken throughout the year on a continuous basis.

      Study Mode:  Online

      Outcomes, Career Opportunities and Occupations:

      Undertaking this micro-credential enables staff to be better equipped to support students in a teaching setting.
      Upon successful completion of the micro-credential, staff will be awarded Continuing Professional Development (CPD) hours, a non-creditable micro-credential (Digital Badge) to display in a professional profile and a Certificate of Completion.

      Course Enquiries:  CPD-Enquiries@cqu.edu.au



      To purchase this resource

      Visit the website Converting On Campus to Online: The Basics and complete the following steps:

      1. Go to “How to Apply” 
      2. Add this resource (and others) to a shopping cart 🛒 
      3. Login or establish your account if you don’t already have one

      Resource Summary:

      This online micro-credential will guide you through the task of planning to convert your existing subject, delivered entirely or partially face to face, to fully online delivery. It is designed for teachers of higher education or vocational/technical education students seeking to convert an existing unit or subject to online delivery.

      Learning Outcomes:  

      1. Identify solutions to key challenges when converting a teaching subject to online delivery
      2. Identify options for equivalence when converting a subject to online delivery
      3. Explain a conversion plan for a unit.

      Fee:   Free

      Duration:  6 hours

      CPD Hours:  6 hours

      Assessment: Optional reflective activity only.

      Intakes:  Enrolments are taken throughout the year on a continuous basis.

      Study Mode:  Online

      Course Enquiries:  CPD-Enquiries@cqu.edu.au


      Summary:

      Welcome to the Vocational Quality Induction for Third Party Contracts. The purpose of this induction is to provide you with the information needed to work successfully as a trainer and assessor on behalf of CQUniversity.

      Please read through each of the documents in the below sections. As you read each document, it will be checked off so that you can track your progress.

      If you have any questions regarding the course content or would like to provide feedback, please don't hesitate to email us at VET-Contract-Management@cqu.edu.au

      To Enrol:

      You will require an Enrolment Key to enroll. Please contact the VET Contract Management Team for your Enrolment Key by emailing VET-Contract-Management@cqu.edu.au